Podcast with Alexandra Kirchhoff on the new SCHNEEBERGER E-SHOP
Shownotes
The SCHNEEBERGER Group is an internationally active industrial group operating in the fields of linear technology, drive technology, and mineral casting. Linear technology is a technical sub-discipline of drive technology. It deals with mechanical components or mechatronic systems for carrying out translational movements. Linear technology is often used in automation, production, machine tools or industrial machines, medical technology, measurement technology, and many other industries that require very fast, compact, and at the same time extremely precise positioning. If you would also like to know more about linear technology and the many possible applications, or how to take the automation and positioning of your systems to a new level, why not subscribe to our podcast? In order to continuously develop the Schneeberger e-Shop and create an even better shopping experience for customers, we need your help. We, therefore, ask you to participate in the following survey. For further questions, please feel free to contact us at sho.e-shop@schneeberger.com. For further questions, information, or feedback, the drive specialists of the Schneeberger Group are at your disposal at www.schneeberger.com.
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00:00:00: I think it's very important to create our sample and each other within 12 which is more water to the last and for me as young person it's quite important to her,
00:00:12: a team around me which helps and to go further on the bedroom.
00:00:18: Music.
00:00:25: Schneeberger linear Motion Technology moves on since 100 years.
00:00:32: Welcome to the new podcasts of schneeberger.
00:00:37: Today we speak with Alexandra kirchhoff sales and marketing specialists of New Beginning,
00:00:44: and she created the news neighbourhood.
00:00:48: My name is Marcus Boutique your heart when you're with it it's the last time you,
00:01:01: I'm always thinking about that says Hi complex product which needs to be explained
00:01:07: and develop and conceptd the eShop with investing money in a team with only 526 keeper,
00:01:16: is a circle a good result if you see what we did in the last year.
00:01:23: Do you remember what you I was searching for.
00:01:28: I checked a new development within the EE shop as we are integrating payments provider within the shop to give our customers more possibilities to pay samples by credit card.
00:01:42: Altogether you offer about 2000 different products how can you get over with you and how is the logistics technology behind.
00:01:56: Do exactly know which products we have in our shop at we have also erp-system in the background Android
00:02:04: take our stock everyday and therefore we exercise our stuck in the background of the.
00:02:12: Which of the products do you think is the most searched article.
00:02:18: I think the most search article is a product of our product group monorail Mr profile guideways with rollers and they are obliged due to their high stiffness high load capacity within Machine Tools.
00:02:34: And do you know the product which is sold the most.
00:02:38: The most sold product is a brother from alpha recruitment just a joke ideas for very small products.
00:02:49: Do you think that doesn't need any personal assistants anymore all why does it work so automatically for your customers.
00:02:59: Customer can always have some questions on stock or delivery time for example and therefore we are always there for our customers to help while telephone.
00:03:13: All the products are based in Hove and in Germany my rights and your promise within 5-days every customer in Europe that's two products how complex seems to be telling sticks.
00:03:27: All of our goods are in stock in Hereford and they are almost ready to ship only to raise need to be cuddled customer individual and then can be sent.
00:03:41: What is the most important difference compared to other shops like Amazon.
00:03:47: H e shops only for business customers and therefore we can set it our all the process,
00:03:55: so our customers have the possibility to use their own order number for example on our,
00:04:03: delivery note or on our invoices for the day do not have any problems to say that the goods are for profit centre 7000 for example.
00:04:15: How can you assist less experienced customers to order the right products.
00:04:23: I think we can set the shop so it can be used in a simple way
00:04:28: if you do not know how to go on within the shop you're always there for you and we always help you
00:04:36: you only have to contact us by phone or email or via our contact form within the EE shop.
00:04:44: Points are especially that you're so motivated and you have is team spirit.
00:04:52: I think it's very important to create or example and within 12 which is more more to the light
00:05:00: and for me as young person it's quite important to have such a great team around me which helps
00:05:08: to further on brexit
00:05:10: so thank you very much for the interview Alexandra and much fun
00:05:20: with you and your team thank you.
00:05:26: So if you also want to get more informations about linear Motion Technology
00:05:32: all the information about the new shop of schneeberger go on shop.com and you get all the information units,
00:05:44: and looking forward to your listeners for the next time of the next podcast.
00:05:51: Music.
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